Important Information Before Submitting Your Refund Request!
Welcome to IPTV SQUARE. Your best viewing experience is our utmost goal. Sometimes, things simply won’t work as they should. Before you start a refund request, we kindly ask that you take a moment to look through the information below. We will try to help you sort it all out and assist you through the refund process if needed.
What You Need to Know
1. Share Your Concerns: If you’re considering a refund, please let us know the issue you’re facing. Your feedback is invaluable and helps us enhance our services. We want to understand your experience and work on any issues.
2. Experiencing Technical Issues? If you’re having trouble with streaming or connectivity, please contact us before requesting a refund. Many technical problems have straightforward solutions, and our support team is ready to help you resolve them.
3. Looking for Specific Content? Our platform offers a diverse range of content, but if you’re missing particular shows or channels, let us know! Send your content requests to support@iptvsquare.com, and we’ll do our best to include them.
4. Facing Buffering Issues? Buffering or interruptions might be due to VPN or DNS settings. If you’re experiencing such problems, get in touch with us for assistance. We’re here to help resolve these issues.
5. Need More Connections? If you’re encountering issues, we can offer additional connections on separate servers. This means you can enjoy up to 4 active connections across different servers at no extra charge. Contact us if you need this option.
Refund Policy
- Monthly Subscriptions: Refund requests can be made within 7 days from the date of purchase.
- Yearly Plans: Refund requests are accepted within a 14-day window for yearly subscriptions.
If, after trying our suggested solutions, you still feel our service doesn’t meet your expectations, you’re welcome to request a refund. Complete the refund request form below within the specified timeframe, ensuring all information is accurate. We will process your request swiftly, with refunds typically completed within 1-5 hours.
How to Submit Your Refund Request
Please reach out via:
- Telegram: @IPTVSQUARE
- Email: support@iptvsquare.com
When contacting us, include your full name, email address, and the reason for your refund request.
Thank you for choosing IPTV SQUARE. We appreciate your patience and are here to assist you in any way we can!